Privacy Policy
Privacy Policy
This Privacy Policy explains how Tropical Forest (“we,” “our,” or “us”) collects, uses, and handles your personal information when you use our website.
We are committed to protecting your privacy. Any information you share with us will only be used in accordance with this Privacy Policy.
We may update this policy from time to time by revising this page. Please review it periodically for any changes.
Information We May Collect
We may collect the following information:
- Name
- Email address and phone number
- Shipping and billing address
- Postcode, city, and customer preferences
- Order history and purchase details
- Feedback, survey responses, or customer inquiries
- Device, browser, and website usage information through cookies or analytics tools
How We Use Your Information
We may use your information for:
- Processing and fulfilling orders
- Customer support and responding to inquiries
- Maintaining internal records
- Improving our website, products, and services
- Sending updates about collections, launches, or offers (where permitted)
- Understanding customer preferences
- Preventing fraudulent activity
- Complying with legal obligations
Marketing Preferences
You may opt out of promotional communication at any time through the unsubscribe option in emails or by contacting us directly.
Data Accuracy
If you believe any information we hold is incorrect or incomplete, please contact us and we will review and update it where appropriate.
Passwords & Account Safety
Tropical Forest will never ask for your password or sensitive login credentials. Customers are responsible for maintaining the confidentiality of their account information.
Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties.
Your information may be shared only where necessary with trusted service providers to help us operate our business and fulfill your orders, including:
- Payment processing partners (e.g., Razorpay)
- Shipping and logistics partners (e.g., Delhivery)
- Website, technology, and operational support providers
- Government, regulatory, or legal authorities where required by applicable law
These parties receive only the information necessary to perform their respective services and are expected to handle such information responsibly.
Cookies
Our website may use cookies and similar technologies to:
- Improve functionality
- Analyze website traffic
- Enhance your shopping experience
You may disable cookies in your browser settings, though some features of the website may be affected.
Your Rights
Subject to applicable law, you may request:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your personal information
To exercise these rights, please contact us using the details below.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective once posted on this page.
Contact Us
Tropical Forest
📧 Email: connect-tropicalforestindia@gmail.com
📞 Phone: +91 9654455892
📍 Address: GT Road, Shahdara, Delhi – 110032